Shipping Policy

Thank you for shopping with Tall Fit Jeans. We aim to make your shopping and delivery experience as simple and reliable as possible.

Australia Shipping

We offer FREE standard shipping on all orders within Australia.

Once your order has been processed and dispatched, you will receive a shipping confirmation email with tracking information where available.

Estimated delivery times may vary depending on your location, public holidays, courier delays, and other circumstances outside our control.

New Zealand Shipping

We offer shipping to New Zealand for a flat rate of AUD $15 per order.

Any customs duties, import taxes, or other charges that may apply in New Zealand are the responsibility of the customer.

Order Processing

Orders are generally processed and prepared for dispatch within 1–3 business days.

Orders placed on weekends or public holidays will be processed on the next available business day.

During sales, promotions, or high-volume periods, processing times may be slightly longer.

Returns

If you choose to return an item, the cost of returning the product to Tall Fit Jeans is the responsibility of the customer.

We recommend using a tracked shipping service when returning your item, as Tall Fit Jeans cannot be responsible for return parcels that are lost or damaged in transit.

Returned products must meet the requirements outlined in our Returns & Refund Policy.

Exchanges

If your exchange request is approved, the customer is responsible for the cost of shipping the original item back to Tall Fit Jeans.

Once the returned item has been received, inspected, and the exchange approved, Tall Fit Jeans will ship the replacement product to you free of charge.

Free shipping for the replacement item applies to approved exchanges.

Incorrect or Faulty Items

If you receive an incorrect, faulty, or damaged product, please contact us as soon as possible with your order number and supporting photos.

Where required under Australian Consumer Law, Tall Fit Jeans will provide an appropriate remedy, which may include replacement, repair, or refund.

Incorrect Shipping Address

Customers are responsible for ensuring that their shipping information is correct before completing an order.

If an incorrect or incomplete address is provided and the parcel is returned to us, additional shipping charges may apply before the order can be resent.

Delivery Delays

Tall Fit Jeans is not responsible for delays caused by shipping carriers, customs processing, severe weather, public holidays, or other circumstances outside our reasonable control.

We will, however, assist wherever possible if you experience an issue with your delivery.

Contact Us

If you have any questions regarding shipping, returns, or exchanges, please contact us at:

Email: info@tallfitjeans.com
Tall Fit Jeans
Australia